At Serenity Day Spa we do our best to make your visit a comfortable experience. Your willingness to accommadate us in following our policies will help us to provide a better experience for everyone.
APPOINTMENT ARRIVAL
A 15-20% gratuity is appreciated if you have received an excellent service..
GRATUITIES
We understand emergencies happen, but after the first no show we will require you to use a credit card to secure future appointments. A 24-hour notice is appreciated to cancel or reschedule an appointment.
Late arrivals will receive a shortened treatment or will be rescheduled. Please arrive 15 minutes early on your first visit to be able to prepare for your experience.
NO SHOW/CANCELlATION POLICY
MEDICAL CONDITIONS
Please inform the technician of any medical conditions that may contraindicate a particular treatment.
CHILDREN
We love children, but in order for you and other clients to receive the full spa experience, we ask you to not bring your children to the spa.
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